Page 3: Schultz: My Top Ten Ride-Sharing Complaints
5. Cut the Chit Chat
If we are wearing earphones or intently reading our smart phones, it probably means we are not interested in engaging in small talk with the driver. I’ve had rough days at work where I just want to go home and forget about the last 10 hours and then some moron starts cross-examining me about what I do and how I like it and how they almost went into that, blah blah blah.
Another time I sat in the front because there was someone in the back and it was going to be a long drive. Bad choice. The driver spent 30 minutes talking to me about flipping stocks, and being next to him I felt compelled to engage. I’m sure it’s not always easy, but drivers need to follow social cues and know when we want to be left alone.
6. Move Up the Front Seat
If you’re a bigger person and you sit in the back – as you should – you might get frustrated when you can’t fit in the car because the front passenger seat is pushed back. Imagine being in an airplane with no one sitting in front of you but the person in the next scene over reclined the empty seat all the way back so that you could not fit. You would feel a little angry, right?
I’ve noticed that because Lyft drivers can earn tips (or at least are tipped more frequently), they are more conscientious about the comfort of their passengers and usually move the seat up without being asked. Uber drivers, as usual, underperform in this category. Lean over and move the damn seat forward.
